Sub-processors
Last updated 15 August 2026
To run the Gloora AI platform we rely on the third-party services below. Each one is bound by a written agreement, may process personal data only on our instructions, and is used solely to deliver the Services described in our Terms of Service and Data Processing Addendum.
| Sub-processor | Purpose | Processing location |
|---|---|---|
| Clerk | Authentication, user accounts and organisation membership | United States |
| Neon | Primary database — all booking, client and business records | Singapore |
| Vercel | Application hosting, edge delivery, and uploaded file storage | United States / global edge |
| Stripe | Subscription billing and payment processing | United States / Ireland |
| Resend | Transactional and notification email delivery | United States |
| Twilio | SMS and voice messaging | United States |
| Meta Platforms | WhatsApp, Facebook and Instagram messaging channels | United States / Ireland |
| Gmail and Google Business Profile connectors, and Google sign-in | United States | |
| Google Ads (Google) | Advertising conversion measurement on the marketing website (www.gloora.ai) only — loads after cookie consent; never receives data from inside the Gloora app | United States |
| Firebase (Google) | Mobile push notification delivery | United States |
| Pusher | Real-time updates in the dashboard and inbox | United States / Europe |
| Upstash | Rate limiting and short-lived caching | Global edge |
| Inngest | Background job and workflow orchestration | United States |
| Sentry | Application error monitoring and diagnostics | United States |
| Better Stack (Logtail) | Application log management | European Union |
Artificial intelligence
No AI provider appears on this list. We do not send Client Data to any third-party AI service for inference or for model training. Where you connect your own AI provider account to the platform, that provider processes data under your agreement with them, not ours.
Changes
We will update this page before a new sub-processor begins processing customer personal data. To be notified of changes, or to raise an objection, contact support@gloora.ai.