Cookie Policy

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.

We use cookies and similar technologies for:

• Essential Cookies: Required for the platform to function (authentication, security, preferences)
• Analytics Cookies: Help us understand how you use our platform to improve performance
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track advertising effectiveness (only with your consent)

Strictly Necessary Cookies:

• Session management and authentication
• Security features (CSRF protection)
• Load balancing

Performance Cookies:

• Google Analytics (anonymized)
• Error tracking and monitoring

Functionality Cookies:

• Language preferences
• User interface customizations

We use services from third parties that may set their own cookies:

• Platform Infrastructure: Our underlying technology platform sets cookies for session management, authentication, and security
• Google Analytics (analytics)
• Intercom (customer support)
• Stripe (payment processing)

These third parties have their own privacy policies governing the use of such cookies. Platform infrastructure cookies are essential for the proper functioning of the Service and cannot be disabled.

You can control cookies through:

• Our Cookie Banner: Accept or reject non-essential cookies when you first visit
• Browser Settings: Configure your browser to block or delete cookies
• Opt-Out Links: Use third-party opt-out mechanisms (e.g., Google Analytics opt-out)

Note: Blocking essential cookies may affect platform functionality.

Session Cookies: Deleted when you close your browser

Persistent Cookies: Remain until they expire or you delete them (typically 30 days to 2 years depending on purpose)

We may update this Cookie Policy to reflect changes in our practices or applicable laws. We will notify you of significant changes through our platform.

For questions about our use of cookies, contact us at:

Email: legal@gloora.ai